Effective Date: [8/30/2025]

Hidden Leaf LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our services, including SMS communications, website, and other digital channels.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and any information you provide when booking services or communicating with us.
   
• Communication Data: SMS messages, emails, and other correspondence you send to us.
   
• Service Data: Information about the services you request, appointments, and service preferences.
   
• Usage Information: How you interact with our website, social media, or other digital platforms.
   

We use your information to:

• Schedule and provide landscaping or other services you request.
   
• Send appointment reminders, updates, promotions, and service notifications via SMS, email, or phone.
   
• Respond to your questions, concerns, or feedback.
   
• Maintain internal records and improve our services.
   
• Comply with legal obligations.
   

• By providing your phone number, you consent to receive SMS notifications related to service appointments, updates, and marketing offers.
   
• Message frequency may vary depending on services used.
   
• Message and data rates may apply, depending on your carrier.
   
• You can opt-out of marketing messages at any time by replying “STOP” to any SMS message.
   

We will never sell your personal information. We may share your information in limited circumstances:

• With trusted third-party service providers who assist with business operations.
   
• To comply with legal requirements or protect our rights.
   
• In the event of a business transfer, merger, or acquisition.
   

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

You have the right to:

• Access the information we hold about you.
   
• Request correction or deletion of your personal information.
   
• Opt-out of SMS marketing or communications at any time.
   

To exercise these rights, contact us at:
Email: CS@hiddenleafllc.com
Phone: (937) 500 - 1919

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

Hidden Leaf LLC
(937) 500 - 1919
CS@hiddenleafllc.com